Privacy Policy

Effective date: October 16, 2026

Intermission ("we," "us") is operated by Intermission Technologies LLC (a Georgia LLC). This policy explains what we collect, why, who helps us run the service, and the choices you have. The short version: we collect what we need to build your rotation plan and run your account, we never ask for or store your streaming passwords, and we never sell your personal information or share it for advertising.

What We Collect

Account information. Your email address, and a securely hashed password, when you create an account. We never store your password in readable form.

Plan inputs. The services you use and their tiers, prices, and billing periods; your budget, anchors, tastes, categories, and preferences; your time zone, your home market for local TV, the teams and leagues you follow, and the day each service renews; your watchlist (titles and the services you want them on); and the rotation actions you complete (pauses and starts, with the price at the time). We use these to build and improve your personalized plan and to track the savings you've realized. You enter these yourself.

Usage and product analytics. We record in-app events (such as which screens you use and how you move through the pause-assist flow) to understand and improve the product. These analytics events are linked to your account — they are not anonymous — and they live in our own database; we do not send them to a third-party analytics or tracking service.

Notifications. If you turn on push notifications, we store the notification subscription your browser issues (an endpoint address and encryption keys) so we can send you the notifications you turn on (reminders are part of Intermission+), along with your notification preferences and a log of what we've sent. On our iPhone app, move reminders are scheduled on your phone, and other notifications reach you through Apple's push service; we store the device token Apple issues instead of a browser subscription. On our Android app, move reminders are also scheduled on your phone, and other notifications reach you through Google's Firebase Cloud Messaging; we store the device token it issues instead of a browser subscription.

Payment information. If you subscribe to Intermission+ (Intermission Plus), our payment processor Stripe handles your payment. We receive and store billing metadata — a Stripe customer ID, your plan tier, and subscription status. Your card number and security code are entered on Stripe's own checkout and never pass through or get stored on our systems.

Security and sign-in data. When you sign in, our authentication provider (Supabase) records standard security information such as your IP address, device, and browser, to protect your account.

Support and requests. If you send feedback or request a service, we receive the message you write and your email so we can respond and prioritize.

How We Use Your Information

To set up and secure your account; to build, update, and improve your personalized rotation plan; to send the reminders and notifications you ask for; to process your Intermission+ subscription; to respond to your feedback and support requests; and to understand and improve how the product works.

Who We Share It With

We don't sell your personal information, and we don't share it for advertising. We use a small set of service providers who process data only to help us run Intermission, and each provides the same or equal protection of your data as this policy describes, under its agreement with us:

When you choose to start a streaming service through one of our links, you may follow an affiliate link to that provider's own site, which is governed by that provider's privacy practices. We may earn a commission on some links (see our Affiliate Disclosure), but commissions never influence our recommendations. Our links carry a label for the screen and plan type they came from, never your identity.

What We Never Do

We never ask for or store your streaming-service passwords, and we never log in to or scrape your streaming accounts. We never sell your personal information, and we never share it for cross-context behavioral advertising. We do not run third-party ad or tracking technology inside the app — measurement, where it runs at all, is limited to this marketing site and the sign-up page, and never follows you into your plan, your watchlist, or what you pause.

Advertising Cookies & Tags

When we are running an advertising campaign, this marketing site and our sign-up page may load measurement tags from Google (Google Ads / gtag.js) and Meta (the Meta pixel). They set cookies and record that a visit or a sign-up came from an ad, so we can tell which ads work. They measure page views and completed sign-ups. They do not receive your streaming choices, your plan, your watchlist, your budget, or anything you do inside the app.

Where a sign-up is reported to those platforms, your email address is hashed (SHA-256) before it is sent — the platforms receive an irreversible fingerprint, not your address.

These tags activate only in connection with ad campaigns. When no campaign is configured, no Google or Meta tag is loaded at all — you can confirm this by viewing the page source, where there will be no Google or Meta script.

We also use Vercel Analytics, which is cookieless and collects no personal identifiers.

Site Analytics

This marketing site loads Cloudflare Web Analytics on every page, whether or not an ad campaign is running. We use it to count visits and page views, not for advertising. Its script, from static.cloudflareinsights.com, collects page-load performance data from your browser's performance APIs and sends it to Cloudflare along with the page's path and the referring page. Cloudflare doesn't log query strings. Its reports show visits by country, browser, operating system, and device type.

It sets no cookies and stores nothing in your browser. In Cloudflare's words, the script "does not store any data in the browser or access any storage data, such as cookies, localStorage, sessionStorage, IP address, or IndexedDB." Cloudflare receives your IP address as part of handling the request. It states that it discards the IP address at its nearest data center and doesn't store it in its core databases or logs, and that it doesn't track individual visitors across the websites that use it.

Global Privacy Control and the on-device opt-out described below control the advertising tags. They don't switch off Cloudflare Web Analytics.

Do Not Track & Global Privacy Control

We honor Global Privacy Control (GPC). If your browser sends a GPC signal — or a legacy "Do Not Track" signal — we do not load the advertising tags described above at all. Nothing is set, and no request is made to those platforms. You can also opt out on this device from our Do Not Sell or Share page. That choice covers this marketing site, in the browser where you make it. Our sign-up page runs in the app, at app.joinintermission.com, and honors GPC and Do Not Track but not that on-device choice, so GPC is the one setting that covers both.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

How It's Stored

Your data is stored with our infrastructure provider, Supabase, and we use commercially reasonable technical and organizational safeguards, including access controls that separate one account's data from another's. No online service can guarantee absolute security, but we work to protect your information and limit access to it.

How Long We Keep It

We keep your account data for as long as your account is active. When you delete your account, we delete the personal data associated with it. If you buy Intermission Plus, we keep a record of that purchase and of your consent to its automatic renewal for at least three years, as the law requires, including after you delete your account. We may keep limited records longer where needed for security or to meet a legal obligation.

Your Choices

You can ask us to access, correct, or delete your personal data at any time by emailing support@joinintermission.com; we may need to verify your request, and we aim to respond within 45 days (if we need more time, we'll let you know and may extend once as allowed by law). You can delete your account from the app, which removes your associated data as described above. You can turn push notifications on or off at any time in your browser or device settings, and you can unsubscribe from non-essential emails at any time.

Children

Intermission is intended only for adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18 (and specifically not from children under 13). If you believe someone under 18 has given us their information, email support@joinintermission.com and we will delete it.

Changes

If we make material changes to this policy, we'll post the update here, change the effective date above, and — where the change is significant and affects registered users — let you know by email. Prior versions are available on request.

Contact

Questions about your privacy? Email support@joinintermission.com, or write to us at Intermission Technologies LLC, 3255 Lawrenceville Suwanee Rd, Suite P PMB 1104, Suwanee, GA 30024-6599.